Shipping & Delivery at GeroCrew
We're excited to get your GeroCrew toys into your hands and spark some playtime joy! This page provides information about our shipping options, delivery times, and any additional fees you may encounter.
Where We Ship
We currently ship to the following Regions: USA, UK, Europe, Middle East.
Shipping Options & Rates
We offer a variety of shipping options to meet your needs and budget. Rates are calculated based on the weight and dimensions of your order, as well as your chosen destination. You will see the exact shipping cost during checkout before you confirm your order.
Here are some of our most common shipping options:
- Standard Shipping: This is our most economical option, with delivery times typically ranging from 1-3 Weeks for most locations.
- Expedited Shipping: If you need your order sooner, we offer expedited shipping options with a faster delivery timeframe of 2-5 days for most locations.
Order Processing
We typically process orders within 2 business days. Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package's progress.
International Shipping
For international orders, any applicable customs duties and import taxes are the responsibility of the customer. Please note that these charges can vary depending on the destination country and the value of your order. We recommend contacting your local customs office for more information.
Free Shipping
We occasionally offer free shipping promotions. These promotions will be clearly advertised on our website and during checkout.
Delivery Times
The estimated delivery times listed above are guidelines and may vary depending on your location and chosen shipping option. Once your order ships, you will receive a tracking number that allows you to monitor the progress of your delivery.
Order Tracking
You can track your order by clicking on the tracking link provided in your shipping confirmation email.
Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us immediately at info@gerocrew.com. We will work with the shipping carrier to locate your package or resolve the issue.
Questions?
If you have any questions about shipping or delivery, please don't hesitate to contact us. We're happy to help!
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